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Please note our offices will be closed for Bank Holiday Monday from 5:30pm on Friday 29th April. Our Online Advice Team will be available to answer calls and respond to emails from 9:00am on Tuesday 3rd May.
Should you have any questions about an order or our services then we hope you will find an answer in our most Frequently Asked Questions page (FAQs).
However, if you are unable to find what you are looking for, please contact us and we will be happy to assist you.
Our Customer Service and Online Advice Teams are available to answer calls and respond to emails between 9:00am and 5:30pm, Monday to Friday.
Any correspondence by post should be sent for the attention of the Online Advice Team at:
Russell & Bromley Ltd, 24-34 Farwig Lane, Bromley, Kent, BR1 3RB.
Alternatively, if you have any feedback you wish to give us please fill out this form.
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