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Please be aware that there are an increasing number of Facebook/Instagram adverts and fake websites appearing to offer Russell & Bromley products, often at a discounted price. These websites are often operated by criminals and the people that shop on them will receive counterfeit goods, if they receive anything at all.
Russell & Bromley does not sell its products through other stores, marketplaces or organisations either online or otherwise. Genuine products can only be bought from our UK stores and our website russellandbromley.co.uk.
If you have made a purchase through any website or advert that is not russellandbromley.co.uk please contact your bank as soon as possible.
We are actively working with our legal partners to shut down any illegitimate websites and prosecute their creators. Should you wish to report a website that you believe is illegitimate or selling fake Russell & Bromley products, please contact email@example.com
Russell & Bromley have two sales per year; one in the summer and one in the winter. We do not announce the dates in advance but we do contact customers who are subscribed to our email newsletter on the first day. Should you wish to subscribe, click here.
Prices shown online are the same as they are in store.
Sale stock availability is limited and we are sadly unable to locate sale items when out of stock online.
Orders may take up to 5 working days to arrive (excluding weekends and Bank Holidays).
We are happy to refund unworn sale items within 14 days (from the day the goods were delivered to you).
Please note that our shops at 395/397 Oxford Street and 24/25 New Bond Street do not stock sale items.
To find your nearest please visit our Shop Locator.